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What You Agree To When You Use 3some

Access to 3some and its account features depends on your local law and the eligible regions we serve — including where bKash, Nagad, and Rocket payments are supported.

Jurisdiction-dependent accessAccount holder obligationsPayment terms applyAge eligibility requiredSubject to local law
3some What You Agree To When You Use 3some
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Your account data — including wallet details for bKash, Nagad, and Rocket — is stored with encryption at rest and in transit. We do not share your personal information with third parties for marketing purposes. You can request a full export of your account data or ask us to delete your record by contacting support; we process those requests in line with applicable data protection obligations.

Data Encryption

All account data, including linked wallet identifiers for bKash and Nagad, is encrypted using current transport and storage standards.

Cookie Use

We use session and preference cookies to keep you logged in across your mobile browser and to remember your lobby settings between visits.

Data Retention

Account records are retained for the period required by applicable law. Closed accounts are archived, not immediately deleted, per legal obligations.

Access Requests

You can request a copy of your stored data or ask for corrections at any time through the Help Centre or by emailing our support team directly.

LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles legal and account queries through the channels below. For account-specific issues — such as a blocked withdrawal or a payment discrepancy on your bKash or Nagad wallet — include your account ID and transaction reference so we can locate the record quickly.

Team online

Live Chat

Open the chat widget from any page in your account. Legal and account queries are routed to a senior agent.

Email Support

Send detailed legal queries, data requests, or formal complaints to our support address listed in your account settings.

Account Help Centre

The Help Centre covers account closure, data access requests, and dispute steps with written guidance for each process.

Common Questions About These Terms

These are the questions we hear most often about how our legal terms work in practice.

Eligibility depends on your local law and jurisdiction. We do not make that determination for you. Check the rules that apply where you are before opening an account.

Wallet identifiers linked to your account are archived per our data retention policy and applicable law. You can request deletion through the Help Centre after your account is closed.

Contact support via live chat or email with your account ID and the transaction reference. Include the date and the wallet used — bKash, Nagad, or Rocket — so we can pull the record.

Yes. Submit a data access request through the Help Centre or by email. We will compile and send your account data within the timeframe required by applicable data protection rules.

We post updates to this page and notify you via your registered contact. Continued use after the effective date means you accept the revised terms. Close your account before that date if you do not agree.

Yes. bKash, Nagad, and Rocket each have their own service conditions that apply alongside ours. Both sets of terms govern your wallet transactions on this platform.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.