Reference

What Happens To Your Data On 3some

This page covers what we collect when you open an account, log in from your phone, and move money through bKash, Nagad or Rocket. We keep it plain: what we store, why we store it, and how you can ask us about it.

Account detailsWallet recordsDevice login logsSupport requests
3some What Happens To Your Data On 3some
SECURITY PRACTICE

How We Keep Your Account Locked Down

Login protection

We use OTP verification on new device logins, so switching from your phone to a browser doesn't leave your account open on an old session.

Wallet checks

Withdrawal requests tied to bKash, Nagad or Rocket go through a verification step before funds move, which helps catch mismatched account details early.

Data retention

We keep account and transaction records only as long as needed for support, dispute handling, and any local record-keeping rules that apply to us.

Change requests

You can ask us to correct or remove personal details through support; some records tied to payments may need to stay for a period before deletion.

PRIVACY CONTACT

Where To Ask About Your Data

Live chat Open live chat from your account dashboard and ask directly about what data we hold or how to update your saved wallet details.
Support email Send a written request if you want a copy of your account information, or if you'd like us to correct a phone number or username on file.
Account settings Check your profile page first — some details like display name or linked wallet can be updated there without contacting support at all.

Common Questions About This Policy

No. We record the transaction reference and status from bKash, Nagad or Rocket, but your wallet PIN stays with your payment provider, never with us.

Yes, reach out through live chat or support email and ask for a summary of the account details we hold, including login and payment records.

No. Logging in from a new phone or browser triggers an OTP check, but your account details and saved preferences stay the same across devices.

Only you and our support or verification team when needed for a withdrawal check, dispute, or a request you raise with us directly.

We keep account and payment records for as long as needed for support and any applicable record-keeping obligations, then review for removal.

Availability and how this policy applies can depend on your local law and eligible region, so terms may read differently outside Bangladesh.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.